Quality assurance is an integral part of what we offer, to ensure full customer satisfaction at all times.

If you would like to speak to customer support please contact us via our contact form or by telephone.

(International +44) (0)1639 874637

All information provided on this site, over the phone, via email and on our product labels relating to the use of our products is intended as guidance only. If you are in any doubt about the use of any products please discuss your personal needs in a face-to-face consultation with a professional in your area before using the products. We aim to give you as much information and guidance as possible however in accordance with government legislation none of the information we provide should be considered specific to your personal circumstances and all information provided should be considered as general guidance. Specific advice can only be given to you during a face-to-face consultation. If you would like a face-to-face consultation we recommend you contact a qualified professional in your area.

All information provided on this site, over the phone, via email and on our product labels in relation to the blending of oils, fragrances, flavours and colours is intended purely as a guide and we strongly recommend running small scale trials before undertaking any larger scale manufacture of products. For more information please contact us using any of the means described above.

We are a leading business-to-business seller of raw materials. By making a purchase from our company and our business website (neatwholesale.co.uk) you agree with the following terms.

Our products are sold as is and we do not make any claims regarding the use or performance of the products. The information provided on this website and on product labels is provided in good faith but Neat Wholesale makes no representation as to its comprehensiveness or accuracy. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose.

Our products are not sold with any claim, intention or function in regards of epidermis, hair system, nails, lips, and external genital organs with a view exclusively or mainly of cleaning, perfuming, protecting, changing the appearance, keeping them in good condition or correcting body odours.

As the ordinary or otherwise use of our products is outside the control of Neat Wholesale, no representation or warranty, expressed or implied, is made as to the effects or results of such use, including damage or injury. Neat Wholesale expressly disclaims responsibility as to the ordinary or otherwise use of our products. Furthermore, nothing contained herein should be considered as a recommendation by Neat Wholesale as to the fitness for any use. The liability of Neat Wholesale is limited to the value of the goods and does not include any consequential loss.

The information provided is a summary of our most current knowledge regarding the health and safety hazard information relating to our products, but is intended only as a guide to the appropriate precautionary handling of the material by properly trained personnel.

Neat Wholesale shall not be responsible for any damages resulting from use of or reliance upon this information.

As a guide, our products (oils, butters and waxes) typically have a shelf life of 12-24 months dependent on care and storage of the product. It is commonly accepted though not definitive that these products can remain in good condition beyond 24 months if stored correctly. The key factors that can degrade the products (mainly through oxidation) and therefore largely determine the shelf life of the products are prolonged exposure to oxygen, direct sunlight and heat. Therefore we recommend that to achieve maximum shelf life products should be stored in a cool, dark place with the lid firmly attached to achieve an airtight seal. For the reasons described above and particularly because of the significant effect of the care taken in storing products we are unable to give definitive shelf life/best before dates on our products and where shelf life/best before information is given it is intended as a guide only. In all instances customers should check that they are happy with the quality of a product before use particularly if that product has been in storage for more than a month or may have been exposed to heat, direct sunlight or oxygen during storage.

The user of the products is solely responsible for compliance with all laws and regulations applying to the use of the products.

NEAT Business
Registered Company Address:
Naissance Trading™
Unit 11 Milland Road Industrial Estate
Milland Road
Neath
SA11 1NJ
United Kingdom 
VAT Registration Number GB 932 8838 89

Naissance is a trademark of The Naissance Trading & Innovation Co Ltd - UK
trading as Neat Wholesale
UK Registered company No. 5599148

Email: info@neatwholesale.co.uk